For HIPAA Notice of Privacy Practices, please visit this page .

WE RESPECT YOUR PRIVACY. THIS PRIVACY POLICY DESCRIBES HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION. PLEASE READ IT CAREFULLY.

The websites, mobile applications and services provided through the internet (this "Site") are provided by Hospital Sisters Health System and its affiliates ("We," "Us" or "Our"). You ("You" or "Your") have a limited right to access and use the Site for Your noncommercial, personal use and information only.

What Information Do We Collect?
Information that You provide to Us. For example, You provide information when you:

• Fill out forms on the Site
• Provide information to open an account
• Communicate with us by phone, email or chat
• Respond to surveys.

Some areas of the Site are available without opening an account. Other areas of the Site cannot be accessed without registering, which requires you to provide personal information to us. This personal information may include your:

• Name
• Address
• Phone number
• e-mail address
• Information pertaining to Your health
• Information related to Your employment or affiliation with Us
• Other demographic information, such as
  • Your ZIP code
  • Age
  • Gender
  • Preferences, interests and favorites.

Information about Your visit to the Site.
For example, we may collect:

• Information about the network You use to access the Internet, such as the domain and the host information.
• Information about computer or mobile device that you are using, including the IP address, location data, browser, and operating system.
• Information about which pages on our Site you visit.

Cookies
We use "cookies," which are small text files stored on Your computer/device (and maintained by Your browser), and often include a randomized unique identifier so that Our Site can 'recognize' this cookie again. We primarily use cookies that are considered 'mandatory' or 'technically necessary' to provide Our Site and its core functionality to You (e.g., cookies that store Your log-in information or remember other settings, so You don't have to re-enter them each time You return to Our Site), and Google Analytics for audience measurement purposes (as described below). Please note that We do not use, or engage other operational service providers or entities to use on Our behalf, retargeting cookies (e.g., cookies that track You on our Site and across other websites in order to serve You a targeted advertisement) or other cookies that may track Your experience on Our Site in order to build user profiles. Should Our use of cookies change in the future, We will update this Privacy Policy and attempt to notify You appropriately before such use (including obtaining Your consent, as applicable).

Google Analytics Notice. We also use Google Analytics, which uses cookies, to obtain high-level "audience measurement" data such as the referral web domain, type of operating system/browser used, date and time of visit, and other information relating to activities on Our Site to understand its usage better, analyze trends, and optimize the Site experience. To help ensure such data within Google Analytics cannot be linked back to an identifiable user, the last octet of all IP Addresses collected have been anonymized, 'Sharing With Google,' 'Remarketing and Advertising,' and 'Demographics and Interests' features have been disabled, and retention of analytics has been set to 14 months. For more information on Google Analytics, including how to opt-out please click here.

We do not use cookies to retrieve information from Your computer or device for purposes that are unrelated to Our Site or Your interaction with Our Site. You may stop or restrict cookies on Your computer or purge them from Your browser by adjusting Your web browser preferences and You should consult the operating instructions that apply to Your browser for instructions should You wish to do so and in general to determine how best to configure Your browser settings to meet Your requirements. Note that if You "turn off," purge, or disable cookies, although You may still use Our Site, You may not be able to use all of the features, functions, or services available on Our Site.

How We Use Information
We do not sell or license your information. We use the information You provide and We collect to:

• Operate the Site
• Provide the services You request.
• Administer the Site and diagnose problems with Our server and networks;
• Verify Your identity;
• Provide You with information about the Site;
• Assist You and help Us perform responsibilities described in the Terms of Use;
• Measure the number of visitors to the Site and how the Site is used in order to make the Site as useful as possible to Our visitors;
• Deliver customized content and advertising to You;
• Provide authorities or relevant individuals with information related to the Site as required by law; and
• Fulfill any other purpose for which You provide information.

These are the limited ways we interact with your information in connection with our mobile applications:

• When you choose to add a profile photo to our mobile applications, you may select an existing photo on your device or take a new photo using the camera app on your device. If you select an existing photo on your device, we store a copy of your chosen photo in app-private storage on your device. If you use the camera app on your device to take a new photo, the photo you take is first saved to your camera app and then also saved to app-private storage on your device. If you remove the photo from your profile or delete our mobile apps, the copy of the photo is deleted from the app-private storage, but the photo saved to your camera app remains available in your camera app until you choose to delete it. If you already have a photo stored in your profile through your healthcare organization – we do not interact with that photo in any way.
• When you choose to use Apple’s HealthKit or Google Fit, we create encrypted identifiers to identify recipients of your Apple’s HealthKit or Google Fit data and store them on your device in app-private storage. If you choose to stop using Apple HealthKit or Google Fit or delete our mobile apps, the identifiers are deleted.
• When you choose to view documents from your healthcare organization (such as letters or images) using our mobile apps, to make the files viewable for you we temporarily store copies on your device in app-private storage. The temporary copies are deleted when you close your session on our mobile apps.
• If your healthcare organization offers automatic appointment arrival and you choose to enable it, we temporarily store identifiers and times for your upcoming appointments in app-private storage to detect when you arrive for an upcoming appointment. If you choose to stop using our mobile apps or you disable automatic appointment arrival, the identifiers are deleted.
• If your healthcare organization offers location-based check in for in-person appointments, or allows you to find healthcare providers near you, you may choose to allow our mobile apps to interact with your location data for those purposes. We do not store your location data.
• If your healthcare organization allows you to notify front desk staff electronically when you arrive for an appointment, you may choose to allow our mobile apps to interact with your Bluetooth data for this purpose. We do not store your Bluetooth data.
• While you use our apps, we collect non-identifying information so we can provide customer service to you or your healthcare organization and understand how people use our mobile apps so we can improve our products. This information includes the time you began using the app, the healthcare organization you interacted with, any error messages or codes, the model of device used and its operating system, and the version of our mobile app used. If you use Android devices, we also collect your connection type (cellular or WiFi) during an error.
• You may contact us through the methods listed on Our Website. If you contact us, we may keep a record of the communication. You can decide how much information you want to share with us in those cases.

Your Healthcare Organizations

• To use our mobile apps, you must have an account with a healthcare organization using Epic’s software. Because of this, your use of our mobile apps is also subject to your healthcare organization’s privacy policy. Please contact your healthcare organization if you have any questions about their privacy policy.

How Can We Share Information?
We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without Your express consent.

We expect that all collection, use and disclosure of Your information will occur in the United States and will be governed by United States law; however, some information may travel over the Internet outside of the United States. Even if some information does travel outside the United States, You agree that the laws of the United States will apply.

Any Other Sharing of Information?
We will not sell or rent Your information to anyone, but We may share Your basic demographic information (such as your name, IP address, and physical or email address) with others, such as Our subsidiaries, contractors, trusted partners and affiliates as necessary to operate Our business, and as permitted by law.

• If We share data with trusted partners to help Us perform statistical analysis, send You email or postal mail, provide customer support, or arrange for deliveries, such third parties are prohibited from using Your personal information except to provide these services to Us, and they are required to maintain the confidentiality of Your information.
• We do not share Your personal information with third parties for their direct marketing purposes.

What About Aggregated Data?
We may aggregate (combine) data about visitors to Our Site in a non-identifiable manner and use it for Our business purposes unrelated to Your use of the Site.

• For example, We may aggregate data for product development and improvement activities and disclose such aggregated data to third parties.
• No personally identifiable information is available or used in this process.
• We may use information You provide to promote the products or services of strategic partners, but will not directly provide Your personally identifiable information to these strategic partners for promotional purposes.

What About Governmental and Legal Disclosures?
Except as described above, We do not disclose the identities of visitors or users of the Site unless legally required to do so, or unless We believe, in good faith, that sharing is necessary:

• to protect Your safety or the safety of others,
• to protect Our rights,
• to investigate fraud, or
• to respond to a government request.

We will respond to any subpoena received from a government agency (i.e., the Securities and Exchange Commission or law enforcement agencies) without prior notice to You. Unless prohibited by law or by a valid court order, We will attempt to notify You of any subpoena received from any other party (i.e., for civil litigation) which requires Us to disclose Your identity, and will wait ten (10) days, or a lesser amount of time as required by the deadline in the subpoena, before providing the information requested by the subpoena.

What About Other Information and Websites?
Some content or applications, including advertisements, on the Site are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or along with other tracking technologies to collect information about You when You use Our Site. The information they collect may be associated with Your personal information or they may collect information, including personal information, about Your online activities over time and across different websites and other online services. They may use this information to provide You with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. You should review the privacy policies posted on these websites carefully before providing any information. We are not responsible for the privacy policies or the content of any other websites. If You have any questions about an advertisement or other targeted content, You should contact the responsible provider directly.

What About Do Not Track?
Websites and web applications can track Your movements on the Internet to better tailor suggestions for You based on Your interests. We may track your movement through the Site and across third party websites to provide targeted content, and therefore We do not respond to Do Not Track (DNT) signals. However, some people do not want their browsing behavior to be tracked. Your web browser allows You to set the DNT signal on Your browser so that third parties (particularly advertisers) know You do not want to be tracked. We also suggest that You read the privacy policies of third party websites to see if those websites track Your browsing. Information gathered using tracking technology will be used and disclosed as described in this Privacy Policy, and the privacy policies of the applicable privacy policies.

What About Compliance with COPPA?
The Site is not directed at children under the age of 13. We comply with the Children's Online Privacy Protection Act ("COPPA") and do not knowingly permit registration or submission of personally identifiable information by anyone under 13 years of age. This age requirement is posted each time We request personally identifiable information. If You believe information of a child under 13 has been submitted, please advise Us in writing and We will delete it.

What About International Privacy Laws?
If you are visiting our websites from outside the United States, please be aware that you are sending information (including personal data) to the United States, where our servers are located. That information may then be transferred within the United States or back out of the United States to other countries.

All data collected by through the Site will be stored exclusively in secure hosting facilities provided by Us or Our service providers. We have data processing agreements in place with Our service providers consistent with applicable privacy and data security laws.

Hospital Sisters Health System and its affiliates are located in, and provide services in, the United States, and are governed by United States law. For visitors from the European Union, countries outside of the EU (such as the United States) may not necessarily have data protection laws as comprehensive or protective as those in your country of residence. The United States has not been issued an adequacy decision finding the data privacy laws to provide an adequate level of protection, and no other basis for transfer exists. Therefore, the collection and transfer of data will occur on one of the following bases, depending on the type of transfer and the surrounding factual situation:

• The transfer is necessary for performance of a contract between you and an Hospital Sisters Health System entity. This will apply when, for example, you are buying a product or signing up for information.
• The transfer is necessary for the conclusion or performance of a contract between Hospital Sisters Health System and another person or entity, that is in your interest. This will apply when, for example, you request a product or further information from a third party through our Site.
• The transfer is necessary for the establishment, exercise, or defense of legal claims. This would apply if there developed a dispute between you and an Hospital Sisters Health System entity.
• You explicitly consent to the transfer, having been informed of the possible risks of the transfer. This paragraph explains the possible risks: while We exercise great care to protect personal data, it is possible that We may be required to produce personal data to U.S. legal authorities upon presentation of a subpoena, court order, search warrant, or other legal process. We will evaluate the legal process and resist such legal demands on your behalf unless it is clearly valid based on the legal opinion of Our attorneys. The data protection laws in the United States may also provide for other uses of data, including uses for marketing that differ from the use for which the data was originally collected ("secondary uses"); however, except where otherwise compelled by law, Our collection, storage, and use of your personal data will at all times continue to be governed by this Privacy Policy.

What About Marketing Use?
You agree that We can store information that You provide to us on a form and use it to assist You in making an appointment, providing other services, or for future marketing purposes.

How Secure is the Site?
The Site has security measures in place to protect against the loss, misuse or alteration of information under Our control. However, no security is perfect, and no security system can prevent all security breaches. You transmit information to Us at Your own risk. You acknowledge that the Site is not HIPAA compliant. You should not store or transmit Protected Health Information on this Site. You acknowledge and agree that the Site is not intended to provide any medical advice. We are not Your business associate under HIPAA as a result of Your use of the Site.

Can You Change this Policy?
We may update the Privacy Policy to reflect company and customer feedback. We encourage You to periodically review the Privacy Policy to remain informed of how We use and protect Your information. Our use of information gathered or obtained is subject to the Privacy Policy in effect at the time of such use.

How Can You Contact Us?
We welcome Your comments regarding this Privacy Policy. If You believe that We have not adhered to this Privacy Policy, please contact Us at:

Hospital Sisters Health System
Attn: Privacy Officer
4936 Laverna Road
Springfield, Illinois 62794-9456

We will use commercially reasonable efforts to promptly respond to Your inquiry, and if necessary determine and remedy any problem.

What If My Information is Wrong?
You may write to us at the contact address above if you believe information you have submitted to us through the Site is incorrect. We may not be able to correct that information, because, for example, we did not save the information in question, or because we do not yet have a process to update the information.

Can I Get a Copy of My Information?
You may write to use at the contact address above to request a copy of the information you have submitted or We have collected about you through the Site. If we are able to collect and provide the information, we will do so. In some cases, we may not be able to collect and provide the information, because of the way the data is used and stored.

BY USING THIS WEBSITE, YOU AGREE TO THESE TERMS of Use ("Terms"). THESE TERMS ARE A LEGAL AGREEMENT. PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE.

The websites and services, including automated chat, provided through the website or other electronic means (collectively, the “Site”) are provided by Hospital Sisters Health System (“We,” “Us” or “Our”). You (“You” or “Your”) have a limited right to access and use the Site for Your noncommercial, personal use and information only, as long as You agree to and comply with these Terms of Use. By using the Site, You agree to the Terms of Use. 

IF YOU ARE NOT ABLE OR WILLING TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE.

A. TERMS OF USE

1. Intended Use
The Site is intended for general informational use. THE SITE IS NOT INTENDED FOR USE IN AN EMERGENCY. The Site is not intended to provide medical advice. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR GO TO THE NEAREST EMERGENCY ROOM.

2. Who May Use the Site
You can only use this Site if You are at least 18 years old. If You are between 13 years and 18 years old, you can use this Site with the permission and assistance of a parent or guardian. We do not intentionally collect any information from children under 13 years of age, unless the child's parent gives consent. If We do not believe that You meet the criteria for using the Site, or if We believe You have not or cannot agree to the Terms of Use and Privacy Policy, We may terminate Your Account (as defined below) or ability to access the Site, in Our sole discretion. If You do not qualify as an individual who may use the Site, We do not have any obligations to You under the Terms of Use or Privacy Policy.

3. Changes
We may change the Terms of Use or the Privacy Policy. If We change the Terms of Use or Privacy Policy, We may not give advance notice, but We will post the new Terms of Use or Privacy Policy on the Site. If You have given Us Your email address, We might email You to tell You We have changed the Terms of Use or Privacy Policy, but We are not required to do so. You should check the Terms of Use and Privacy Policy frequently for any changes. Once the Terms of Use or Privacy Policy are changed, Your continued access or use of the Site means that You have agreed to the changes.
We may change the way the Site looks, or the information or features on the Site, at any time. We may also change or remove content on the Site at any time.

4. User Conduct – General
In using this Site, You agree:

a. not to behave in a way that interferes with the ability of others to safely enjoy the Site. This includes avoiding behavior that risks the security of the Site or any services or resources, such as servers or networks that are connected to or accessible through the Site. Some examples of behavior that is not permitted are:
i. transmitting any viruses or other harmful, disruptive or destructive files on or through the Site;
ii. using another person's Account, service or system without authorization from Us, or sharing Your Account Information with someone else;
iii. transmitting spam, chain letters, junk mail or any other type of unsolicited mass email through the Site;
iv. "hacking" or trying to obtain unauthorized access to the Site; and
v. using the Site for illegal or harmful purposes.
b. You are solely responsible for any actions and communications that occur using Your Account. You must comply with all applicable laws when using the Site.

5. Access Levels and Limitations
While this site does not require a visitor to log in, it does link to other sites that may require a login. These Sites may contain different features, some of which may require You to create a registered account (“Account”) in order to gain access. Creation of an Account may require that You submit to Us certain personal information, including Your choice of a username and password (“Account Information”). Unless a feature or the Account-creation process explicitly states otherwise, You must be at least eighteen (18) years of age to create an Account.

Third party sites may require verification of Your identity through multiple devices or impose additional security procedures for Accounts. These sites impose these requirements for Your safety. However, We are not responsible if Your Account is improperly accessed because of a third party's actions. If You believe that the confidentiality of Your Account Information has been compromised, You should immediately create a new password. If You believe Your Account has been inappropriately accessed, You should contact the administrator of the third party website.

We may impose limits on certain features and services or restrict Your access to parts or all of the Site. We do not have to give You any advance notice of these limits, and We are not liable to You if We impose limits or restrictions. We may terminate Your use of the Site, or any part of the Site, without notice or liability to You.

If You are in a jurisdiction that either restricts You from accessing this Site or does not give effect to all provisions of these Terms of Use, then You may not access or use this Site. We make no representation that the Site is appropriate or available for use in any jurisdiction, including outside the United States.

6. Online Communications and Interactive Areas
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars and/or other message or communication facilities designed to allow You to communicate with Us and other Site users (collectively, "Communication Services"). 

You agree to use the Communication Services only to post, send and receive messages and materials that are proper and related to the particular Communication Service. When using a Communication Service, You agree that You will comply with the User Conduct requirements in Section 4 of the Terms and Conditions. You also agree:

a. not to be mean to others. This means You won't defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;

b. not to post mean or hurtful items or material. This means that You won't publish, post, upload, distribute or disseminate any inappropriate, threatening, harassing, libelous, tortious, profane, defamatory, pornographic, abusive, offensive, infringing, obscene, indecent or unlawful topic, name, material or information, including without limitation, content that evidences bigotry, racism, sexism or hatred, or that promotes illegal activities;

c. not to violate the legal rights of others. This means You won't upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity), unless You own or control the rights thereto or have received all necessary consents. This also means that You won't copy or download files posted by other users, or claim to be the author of something created by someone else.

d. not to advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages;

e. not to conduct or forward surveys, contests, pyramid schemes or chain letters;

f. not to violate any code of conduct or other guidelines that may be applicable for any particular Communication Service;

g. not to harvest or otherwise collect information about others, including e-mail addresses, without their consent;

h. not to violate any applicable laws or regulations;

i. not to discuss or refer to any particular patient, any particular patient's medical condition or any other information that could identify a particular patient;

j. to use caution when giving out personally identifying information about Yourself, Your children or any other person; and

k. to comply with any other rules that are posted about the usage, reproduction and/or dissemination of materials obtained through a Communication Service.

The Communication Services are an open forum, where users share their thoughts. We do not control or endorse the content, messages or information found in any Communication Service. This means that You must carefully consider whether information on the Communication Services is reliable and trustworthy. This also means that We are not responsible for the information posted, or for the results of any action You or someone else might take based on participation in the Communication Services. You agree to hold Us, Our affiliates and Our respective officers and employees, and those persons with whom We have contracted for purposes of hosting or maintaining this Site, harmless from all claims based upon communications made or materials posted by others or the use by third parties of this Site.

We reserve the right to monitor the Communication Services and edit or remove any materials We deem objectionable. However, We are not required to monitor and remove content, and the fact that We have not done so does not mean that We approve of or agree with that content. We may also remove the Communication Services, or Your access to the Communication Services, at any time without notice, without needing any reason.

7. SMS Texting Services
This SMS Texting Services provision is applicable when You have subscribed and expressly consented to receive text messages from Us. By subscribing and providing such consent, You have granted Us express permission to send automated text messages to the enrolled mobile phone number(s) through Your wireless phone carrier unless and until such permission is revoked in accordance with these Terms and Conditions.
When You opt-in to SMS Texting Services, We will send You a text message to confirm Your signup.

We offer SMS Texting Services to provide information or resources on topics including, but not limited to the following:
a. Operational alerts/reminders such as billing/payment, claims, coverage, digital tools and communication materials, health and wellness tips and education, and medication reminders

b. Health-related information provided is not meant to replace professional medical advice and does not establish a patient-provider relationship

Text messages will vary in frequency, by texting program. As part of enrollment in an SMS Texting Service, You may send the text message "HELP" to Us for assistance. Additionally, You may opt-out of an SMS Texting Service by replying “STOP” from Your mobile phone. After You send the text message "STOP" to Us, We will send You a text message to confirm that You have been unsubscribed. After this, You will no longer receive text messages from Us. If You want to join again, You must enroll as You did the first time and We will start sending text messages to You again. Text messages will be sent using an automatic dialing system to the mobile phone number provided to Us.
Operational information provided is valid only at the time the text message is sent and may change at a later time.

Age restrictions apply to SMS Texting Services. To participate, You must be 18 years of age or older and own and control the mobile phone number provided to Us. Individuals between the ages of 14 and 18 must have parental consent. Individuals between 14 and 18 years of age who do not have parental consent, or individuals under 14 years of age, must unsubscribe from the SMS Texting Services.

You must immediately notify Us if Your mobile phone number changes. We are not liable for any communication or transmission of information via text message which occurs as a result of a change to a mobile phone number that is not reported. Using password-protected mobile devices and enabling encryption, if available, is recommended.
Depending on the SMS Texting Service that You have enrolled in, You may receive marketing messages. We are committed to building Your trust and confidence by promoting and complying with the use of business practices that help protect the privacy and the security of You and Your data.

If You are dissatisfied with the SMS Texting Services or with these Terms and Conditions, Your sole and exclusive remedy is to discontinue enrollment in the SMS Texting Services.
We do not guarantee the successful delivery of text messages. Messages sent via text may not be delivered if the mobile phone number is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of wireless carriers may interfere with message delivery, including Your equipment, the terrain, and proximity to buildings, foliage, and weather. We will not be liable for losses or damages arising from (a) non-delivery, delayed delivery, or misdirected delivery of a text message; (b) inaccurate or incomplete content in a text message; or (c) use or reliance on the contents of any text message for any purposes.

Content may not be available via all carriers. Participating carriers may include, but are not limited to: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility),  Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Symmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages***

Message and data rates may apply for any messages sent to You from Us and to Us from You. If You have any questions about Your text plan or data plan, it is best to contact Your wireless provider. If You have any questions regarding privacy, please read our Privacy Policy.

8. Privacy
We collect certain information about You when You visit the Site. We explain what We collect and how We use it in the Privacy Policy. We encourage You to read the Privacy Policy. By using the Site, You acknowledge and agree that We may use the data collected as described in Our Privacy Policy, and that compliance with the Privacy Policy is a necessary component of the agreement set forth in these Terms of Use. We also may disclose any information about You if necessary to comply with law, regulation, legal process or governmental request.

9. Information Disclaimer
The information on the Site is available to You solely for general information purposes. INFORMATION ON THE SITE IS NOT INTENDED TO DIAGNOSE OR TREAT ANY ILLNESS. While We attempt to keep the information as accurate as possible, You should independently verify all information on the Site for accuracy and usefulness for Your particular needs. We disclaim any implied warranty or representation about the information’s accuracy or completeness or appropriateness for a particular purpose. You assume full responsibility for using the information on the Site. You understand and agree that We are neither responsible nor liable for any claim, loss or damage resulting from its use. You should talk to Your healthcare provider about how information on the Site applies to Your health conditions.

The mention of specific products or services at the Sites is not a recommendation or endorsement by Us. The views and opinions expressed in content, articles or comments on the Sites by users and/or Our staff are those of the speakers or authors and do not necessarily reflect Our views and opinions.

10. Third Party Content and Links
The Site may contain information provided by third parties, such as advertisements or postings in Communication Services. The Site may also contain hyperlinks that take You outside of the Site or link to external articles and videos and other linked sites (collectively, “Linked Sites”). 

Linked Sites are not under Our control. We are not responsible in any way for the Linked Sites. Your use of such Linked Sites and Your associated rights and obligations are governed by the separate terms of use and privacy policies, if any, of those Linked Sites.
We provide third party content and hyperlinks to Linked Sites to You only as a convenience. We are not endorsing or recommending the third party content, the Linked Sites, the quality or accuracy of the content, or any products and services offered by the third parties, and no association with any third parties should be assumed. You agree that We have made no representations or warranties regarding such third party content and Linked Sites, and further agree that neither We nor Our affiliates shall have any liability to You whatsoever for or relating to any third party material, data, information and/or Linked Sites. Your use of third party content and Linked Sites is at Your own risk.

11. Intellectual Property Rights
a. General; Copyrights. All content in any form is owned by Us or by third parties. It is protected by copyright laws. You are not permitted to copy, change or publish it without the owner's express permission. Any use of any content on the Site without the permission of the owner is strictly prohibited. You are not allowed to download, "mirror", encode or republish anything from the Site without Our express permission. You also are not permitted to change or delete any proprietary notices on the Site.

b. Trademarks. All logos and trademarks on the Site are either trademarks or registered trademarks of Us or Our affiliates or licensors and may not be copied, imitated, or used, in whole or in part, without Our prior written permission. All page headers, custom graphics, button icons, and scripts are service marks, trademarks and/or trade dress of Us or Our affiliates, and may not be copied, imitated, or used, in whole or in part, without Our prior written permission. Other trademarks, registered trademarks, product names, and company names or logos displayed on the Site are the property of their respective owners.

c. Your Submissions. We do not claim ownership of any materials and other information, such as feedback, suggestions and ideas for new or improved products or services, that You provide to Us or post or upload to the Site ("Submissions"). However, by providing or submitting a Submission, You grant rights to use, display and modify the Submission. These rights include a grant to Us, Our affiliated companies and sublicensees of an irrevocable, non-exclusive, worldwide, royalty-free, perpetual license (including without limitation a copyright license), with the right to sublicense, reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform the Submission and publish Your name in connection with Your Submission. You agree that You will not receive any compensation or payment, and You shall have no recourse against Us for any alleged or actual infringement or misappropriation of any proprietary right in Your communication to Us. We are not required to post or use any Submission, and We may remove any Submission at any time in Our sole discretion. By providing or submitting a Submission You warrant and represent that You own or otherwise control all of the rights to the Submission.

d. Software. Any software, including any files, images generated by the software, code, and data accompanying the software (collectively, "Software"), used or accessible through this Site may be used by You solely to access and use this Site for the purposes expressly stated on the Site. You cannot use the Software or the Site to compete with Us. We or Our licensors own all intellectual property rights in the Software. You may not copy, distribute, sell, modify, decompile, reverse engineer, disassemble or create derivative works from any Software.

e. Any rights not expressly granted herein are reserved.

12. Digital Millennium Copyright Act Compliance
We comply with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers (17 U.S.C. § 512). If You believe Your copyrighted material has been improperly used on this Site, please provide Us with written notice (“Notice”) by contacting Our Designated Agent at the following address:
 
Hospital Sisters Health System Alliance
4936 Laverna Road
Springfield, Illinois 62794-0542
Attn: Legal Counsel
To be effective, the Notice must include the following:
a. A physical or electronic signature of the owner, or a person authorized to act on behalf of the owner (“Complaining Party”), of an exclusive right that is allegedly being infringed upon;

b. Information reasonably sufficient to permit Us to contact the Complaining Party, such as an address, telephone number, and if available, an electronic mail address;

c. Identification of the allegedly infringing material on the Site (“Infringing Material”), and information reasonably sufficient to permit Us to locate such material on the Site;

d. Identification of the copyrighted work claimed to have been infringed upon (“Infringed Material”), or if multiple copyrighted works at a single Site are covered by a single Notice, a list of each copyrighted work claimed to have been infringed (please be specific as to which Infringing Material is infringing on which Infringed Material);

e. A statement that the Complaining Party has a good faith belief that use of Infringing Material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

f. A statement that the information in the Notice is accurate, and under penalty of perjury, that the Complaining Party is the owner or is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
All inquiries not relevant to the subject matter hereof and in compliance with the foregoing procedure will receive no response from Us.

13. Limited Warranty and Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE ARE PROVIDED FOR GENERAL EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY AND MAY BE INACCURATE OR INCLUDE TYPOGRAPHICAL ERRORS. CHANGES MAY BE MADE TO THE SITE AND THE INFORMATION HEREIN AT ANY TIME. ADVICE RECEIVED VIA THE SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS; YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION. DO NOT REFER TO THIS SITE IN AN EMERGENCY AS THIS SITE WILL NOT DISPATCH AN AMBULANCE OR OTHER EMERGENCY HELP. IN AN EMERGENCY, CALL 911 OR THE APPROPRIATE EMERGENCY NUMBER.

NEITHER WE NOR OUR SUPPLIERS MAKE ANY REPRESENTATIONS ABOUT THE INTEGRITY, SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, COMPLETENESS AND/OR ACCURACY OF THE SITE AND THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE, THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR BUGS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" AND ON AN “AS AVAILABLE” BASIS WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE AND OUR SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SITE AND THE RELATED INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY OF INFORMATION. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY US OR OUR AFFILIATES WILL CREATE A WARRANTY.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, SITE-RELATED SERVICES AND ANY LINKED SITES. BY USING THE SITE, YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

14. Limitation and Disclaimer of Liability 
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL WE AND/OR OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND SUPPLIERS OR CONTRIBUTORS TO THE SITE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR DIRECT DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF USE OR DATA OR OTHER PECUNIARY LOSS), UNDER ANY THEORY OF LIABILITY (INCLUDING WITHOUT LIMITATION, LIABILITY ARISING OUT OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT, PATENT, COPYRIGHT INFRINGEMENT OR OTHERWISE), ARISING OUT OF THE USE OF OR INABILITY TO USE THE SITE, ANY CONTENT CONTAINED ON THE SITE, OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED, ARISING AS A RESULT OF OUR PROVISION OR FAILURE TO PROVIDE INFORMATION VIA THE SITE EVEN IN THE EVENT THAT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT DAMAGES CANNOT BE WAIVED, DAMAGES ARE HEREBY LIMITED TO $10.00 USD IN THE AGGREGATE.
ALL CLAIMS MUST BE BROUGHT WITHIN SIX (6) MONTHS OF THE DATE OF THE FIRST EVENT GIVING RISE TO A CLAIM OR THEY WILL BE DEEMED FOREVER WAIVED.

YOU AND WE ACKNOWLEDGE THAT THIS IS A REASONABLE ALLOCATION OF RISK. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

15. Indemnification
You agree to defend, indemnify and hold harmless Us, Our affiliates, licensors and service providers, and Our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to Your violation of these Terms of Use or Your use of the Site, including, but not limited to, Your Submissions, any use of the Site's content, services and products other than as expressly authorized in these Terms of Use and/or Your use of any information obtained from the Site.

16. Notices
Notices to Us should be sent to:
Hospital Sisters Health System   
Attn: Legal Counsel
4936 Laverna Road
Springfield, Illinois 62794-9456

17. Applicable Law and Jurisdiction for Disputes
These Terms of Use are governed by the laws of the State of Illinois and the federal laws of the United States of America without respect to conflict of laws principles. All proceedings relating to or arising out of the subject matter hereof shall be maintained exclusively in the state courts situated in Sangamon County, Illinois or federal courts in the Central District of Illinois, and You hereby consent to personal jurisdiction and venue therein and hereby waive any right to object to personal jurisdiction or venue therein. EXCEPT WHERE PROHIBITED BY LAW, YOU EXPRESSLY WAIVE TRIAL BY JURY IN ANY JUDICIAL PROCEEDING INVOLVING ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR THE SITE.

18. Miscellaneous
a. These Terms of Use constitute the entire agreement between You and Us governing Your use of the Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between You and Us with respect to the Site. A printed version of these Terms of Use and of any Notice given in electronic form shall be admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

b. Our failure to insist on or enforce strict performance of these Terms of Use will not be construed as a waiver by Us of any provision or any right We have to enforce these Terms of Use, nor will any course of conduct between Us and You or any other party be deemed to modify any provision of these Terms of Use.

c. The provisions of these Terms of Use are severable. The invalidity, in whole or in part, of any provision of these Terms of Use will not affect the validity or enforceability of any other of its provisions. If any of the provisions of these Terms of Use are held by a court or other tribunal of competent jurisdiction to be invalid, void or unenforceable, such provisions will be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these Terms of Use will remain in full force and effect.